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Post by cyclone on Mar 16, 2019 12:12:22 GMT
Guys, Please be aware that if renewing passports online, that you and family members (Living @ the same address), are not guaranteed the same Passport Office, We have been given 2 different ones, Hence have to send old passports back to different offices, Not Very Customer Friendly. Should it not be the Office nearest to your location.
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Post by ghdfskj on Mar 16, 2019 12:13:35 GMT
Unless you need to attend, there's no good reason for it to be the one closest to your location. Post is distributed in the same way whether the recipient is 50 miles or 200 miles away.
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Post by dhsrtujudty on Mar 16, 2019 12:14:28 GMT
Unless you need to attend, there's no good reason for it to be the one closest to your location. Post is distributed in the same way whether the recipient is 50 miles or 200 miles away. I imagine that the application is directed to the quickest turnaround which may vary. I can't see any issue with it either. We used the website recently and the new passport was here within the week using a photo taken at home on a mobile phone and uploaded. We thought the system was great.
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Post by cyclone on Mar 16, 2019 12:14:43 GMT
Yes everyone are individuals, But my point is if you apply by paper you will be sending all applications/old passports to one office not 2 or 3 different ones, ie extra postal costs if sending securely.
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Post by dfhsgdj on Mar 16, 2019 12:15:16 GMT
Yes everyone are individuals, But my point is if you apply by paper you will be sending all applications/old passports to one office not 2 or 3 different ones, ie extra postal costs if sending securely. Applications are processed according to where it is most efficient to do so. The aim is to get it back to you in as quick a time as possible. That is good customer service. Your postal costs are not their concern.
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Post by dhgstu on Mar 16, 2019 12:15:43 GMT
It states quite clearly that sending "tracked" is not required, this is because the old passport does not need insurance, you have already paid for a new one. If the old one was lost you would simply declare it such and it would be noted on your records.
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Post by wilsonswillo on Apr 26, 2019 8:22:29 GMT
I also was given completely different passport offices. I know the struggle.
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